Utility bills are sent out every two months at the end of February, April, June, August, October, and December. The fees included in the utility bills are Water, Stormwater, Sewer, Recycling, and Garbage fees.
Bills are addressed to the property owner’s name, as per the Land Titles notification.
If you prefer to pay your water, sewer, or garbage utility bills directly through your bank account, you can enroll in the town's pre-authorized payment plan for utilities. Even with this plan, the account holder will still receive a paper copy of the bi-monthly bill. The Town will directly debit your bank account on the 15th of the month following your utility bill.
Additionally, utility bills can be emailed out to you as a convenient option. Please note that there is a $1.50 surcharge for bills sent by regular mail. To sign up for e-send, please click here for the form.
Utility Bill Leniency
To apply for Utility Bill Leniency (if you've had and repaired a leak), download the form. Learn more about the Utility Bill Leniency Bylaw.
Additional Utilities
Report a Street Light Burnt Out
Please report a burnt out or cycling (intermittent on/off) street light by using the Street Light Repair Map located on the company's website. Additionally you can call Fortis Alberta at 310-WIRE (9473) or 855-333-9473 where a customer service agent would be happy to log an action repair form.
Report a Power Outage
you can call 310-WIRE (9473) or 855-333-9473
Natural Gas and Electricity Retail Providers
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.
Alberta's Utilities Consumer Advocate
Additionally, there is a comparison tool available that lists all the current rates and providers at Energyrates.ca.
Internet
The Town of Nanton has broadband fibre or wireless cellular broadband hubs. The principal service provider is Telus.